Assistant Store Manager, Pacific Sales Irvine Store1704

Full Time | Irvine, CALIFORNIA | 15 days

Job Summary

Full Time
Assistant Store Manager, Pa...
Best Buy

$54,903 Average salary of similar jobs | Check Salary...

Job Description

What does a Pacific Sales Assistant Store Manager do?

The Assistant Store Manager (ASM) for Pacific Sales works closely with the Store Manager (SM) in overseeing the daily operation of the store location. The ASM is responsible for individual sales performance and supports the Store Manager with overall total store sales performance, the customer experience from time of sale to installation and supervision of employees. ASMs have extensive industry knowledge and sales experience, primarily in appliance sales. ASMs interact daily with a variety of customers, contractors and designers. Must be able to problem solve, make judgment calls and apply product knowledge. This position is designed to help prepare employees to obtain the role of Store Manager.

As a Pacific Sales Assistant Store Manager, you will:

  • Create relationships with customers to identify customer needs and recommend appropriate solutions in order to best serve customers and ensure repeat business. Apply product knowledge and industry knowledge to each customer interaction.
  • Approve price changes offered to customers prices within established guidelines and circumstances.
  • Ensure that traffic moves within the store and all customers receive service from sales staff.
  • Has responsibility for the sale from initial contact with customer through delivery and installation. Responsible for follow up and questions for customers, designers and contractors. Utilize vendor resources to assist with specific technical questions. Track orders through completion and act as end to end resource for customer concerns, identifying the appropriate remedy for a customer concern.
  • Apply understanding of design and building to the sale so the customer orders are correct to specification. Must be able to apply basic measurement techniques and knowledge of built in appliances.
  • Partners with Store Manager to coordinate and attend vendor offered product training
  • In partnership with the Store Manager, may be responsible for store opening and closing activities and merchandising standards.
  • In partnership with the Store Manager, supervise and develop 10 – 25 employees in a store in sales (appliances, plumbing, and home theater) and sales support staff. Provides input on hiring decisions with Store Manager and Senior Management, can provide recommendations to Store Manager on performance management of employees.
  • In partnership with Store Manager, provide daily guidance to employees, direct daily work of all staff within the store, facilitate employee training.
  • Lead by example living the Company Values.
What are the Professional Requirements of a Pacific Sales Assistant Store Manager?
Basic Qualifications:
  • High School Diploma or equivalent
  • 1 year experience in leadership or exhibited leadership behavior
  • 1 year retail or other sales related experience
Preferred Qualifications:
  • Associate or Bachelor Degree or above in Business, Sales Management or related field
  • 1 year experience in business metrics/budgeting experience
  • 1 year Appliance or Premium Luxury Product sales experience

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