Kelly Services is seeking experienced Call Center Customer Services Reps for our global banking client in Irvine, CA. These are full time, temp to hire positions paying $17.00/hr. to start with benefits available in the first 30 days.
Responsible for providing high quality telephone customer service to customers. Resolving customer inquiries, providing customers with account information, taking payments, reversing fee and finance charges as appropriate and per guidelines, researching customer problems that couldn't be resolved during initial contact, and assessing customer needs for other products and services and cross-selling other bank products. There are strict attendance policies. Ability to quickly gain knowledge of all Calls will be monitored and you will be coached based on those monitors.
3+ months prior call center customer service experience.
Excellent customer service and communication skills.
Ability to solve problems rapidly.
Good keyboard and PC skills using word processing and spreadsheet software.
Effective sales and referral skills.
Professional telephone demeanor.
In addition to working with the world’s most recognized and trusted name in staffing, Kelly employees can expect:
- Competitive pay
- Medical, Vision, and Dental insurance options
- Paid holidays
- Year-end bonus program
- Recognition and incentive programs
- Access to continuing education via the Kelly Learning Center
Important information: This position is recruited for by a National Kelly Services Recruiter, not your local Kelly branch. To be considered for this position, you must use the “submit now” button below to submit your resumes. If you have questions about the position, you may contact the recruiter recruiting for this position (Melody at email@example.com) however your resume must be received via the “submit now” button included within. If a resume is not attached, we will NOT be able to see your information.
We invite you to bookmark our Web site and encourage you to review it regularly for new opportunities worldwide: www.kellyservices.com .
Kelly Services® is a U.S.-based Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world.
Kelly Services is an Equal Opportunity Employer.
Why Kelly® ?
As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the nearly 500,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.
At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.
Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.
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