Full Time | Lafayette, INDIANA | 8 days
Our technicians are passionate electronics experts and are especially passionate about the connected car. Whether the request is to install Wi-Fi, entertainment, or a security system, they’re the type of people who dig right in and knows the exact product or service to meet our clients’ needs. They guide the client through their purchasing journey, easing all worries thanks to their expertise.
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.
Installs technology components such as remote start, car stereos, speakers, amplifiers, portable audio, GPS devices, Wi-Fi, security, and more.
Positively manages relationships by handling client appointments, provides technical advice and assistance, and sells additional products.
Educates the sales team and customers on services and technology related to the connected car.
Coaches other autotechs to achieve department, financial, and productivity goals.
Maintains MECP certification and gains additional certification levels to grow autotech exptertise.
One year of experience with coaching and providing feedback to others
Prior experience with recommending products, services, or solutions to others
Ability to work a flexible schedule including holidays, nights, and weekends
Valid driver's license
Ability to achieve a valid MECP Basic Certification within 90 days of hire and maintain certification status
Meet state specific Motor Vehicle Record requirements
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