Dir. Trng/Dev (PMCS) - 61619

Woodhull Medical and Mental Health Center is attuned to the healthcare issues that matter to the people of North Brooklyn. Woodhull focuses on preventing disease and promoting healthy lifestyles by reaching out to the community at 15 convenient locations.  Woodhull Medical and Mental Health Center is a non-smoking facility.

SUMMARY OF DUTIES AND RESPONSIBILITIES:

• Train staff in identifying patient characteristics, staff behaviors, and other variables that may trigger agitated/aggressive patient behavior (s) and formalized methods and techniques of patient de-escalation crisis management
• Lead or co-lead staff training and discussion groups in areas such as crisis management techniques and practices
• Develop training materials, conduct staff training, observe staff perform crisis and/or de-escalation interventions, therapeutic observations, engagements, patient supervision, and other behavioral health related duties in order to improve patient-staff interactions
• Develop and direct performance improvement initiatives to reduce aggressive behavior in CPEP and Inpatient Psychiatry, and participate in the departmental quality assurance/performance improvement activities
• May utilize crisis and/or de-escalation intervention practices, when necessary and appropriate, with clients whose behavior cannot be otherwise supported without such intervention
• Assist staff with identifying client characteristics and environmental variables that may trigger agitated behavior(s) and communicates such information to the treatment team  Act as liaison to other services within the department and hospital-wide regarding crisis interventions
• Performs supervision, observation, and monitoring of assigned staff
• Communicates clinical matters to assigned MD/RN or other professional staff as required
• Participates in departmental quality assurance/performance improvement (QA/ PI) activities
• Performs other duties as assigned

• A Baccalaureate Degree from an accredited college or university in Education, Public Health, Psychology, Personnel Administration, Management or Public Administration or a related approved discipline; and,
• Eight (8) years of progressively responsible experience in planning and manpower development and training programs, medical or public health administration or other fields related to training, development and manpower analysis, of which at least three (3) years have been in a managerial, supervisory or administrative capacity related to the organization, formulation, development and implementation of such plans and programs; or,
• A Masters Degree from an accredited college or university in Education, Management, Social Work, Medical Administration, Psychology, Personnel Administration, Public Administration or a related approved field, with seven (7) years of experience as described in item #2 and two (2) years in a managerial, supervisory or administrative capacity; and,
• Extensive knowledge of the principles of training and manpower development programs and ability to analyze and determine the needs of the Corporation; or,
• A satisfactory combination of training, education and experience indicating the ability to perform satisfactorily.

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