DMV Customer Services Generalist - South Boston CSC Positions # 00981 (Roanoke District)

Full Time | South Boston, VIRGINIA | 16 days | Deadline: 06 Aug 2020
This position has expired. Do not apply!

Job Summary

Full Time

Job Description

Working Title
DMV Customer Services Generalist - South Boston CSC Positions # 00981 (Roanoke District)  
Role Title
Admin and Office Spec III - 19013  
Job Open Date
Job Close Date
Jobs close at 11:59pm EST/EDT.

Job Type Detail

Full-Time Salaried - Non-Faculty- FTS-1  
Is this position funded in whole or in part by the American Recovery & Reinvestment Act (Stimulus Package)?
Hiring Range
Dept of Motor Vehicles (154)  
Agency Website
Click Here to Apply  
South Boston - 780  
Position Number
Job Posting Number
Does this position have telework options?
Bilingual/Multilingual Skill Requirement/Preference
Type of Recruitment

General Public - G  
Job Type

Full-Time (Salaried)  
Pay Band
Job Description
The Virginia Department of Motor Vehicles is seeking entry-level to experienced-level applicants to fill Customer Service Generalist Positions in the South Boston Customer Service Center. We are looking for individuals that can deliver excellent customer service solutions in a friendly and knowledgeable manner. Selected applicants will handle customer transactions using multiple PC screens, cash drawer, credit cards, inventory, policies, procedures, and regulations. Administer vision tests with customers; process applications for driver, dealer, motor carrier, vehicle registration and titling, tax collection, IDs, and other DMV related services. Successful applicant will administer road tests in customer's vehicle. Training will be provided to ensure your success along with a competitive salary, excellent health and retirement benefits, twelve paid holidays per year, deferred compensation, and paid annual and sick leave benefits. DMV's Vision is to be Virginia's most TRUSTED service provider. If you are interested in being a member of our team, apply today to join DMV as a Customer Service Generalist.  
Minimum Qualifications
Job Requirements: -High School diploma or general education degree (GED). -Customer service experience working in a fast paced environment. -Keyboarding proficiency and use of automated systems. -Excellent oral and written communication skills. -Experience with standard business practices. -Experience working in a Fiscal, Accounting or Cash Handling environment. -Flexibility to work M-F and Saturday. -Strong organizational, time management, problem solving and multitasking skills. -Must have attention to detail, accuracy, and complete assignments on time. -Must be at least 21 years old and have a valid VA Driver's License with a driving record that reflects a sense of responsibility for highway safety and concern for the law. Driving record should have a point balance of less than 6 demerit points and no major convictions. -Experience working in a team or group environment. -Experience interpreting and explaining policies/procedures or other complex information to customers. -Can lift 10 - 25 pounds  
Preferred Qualifications
Special Requirements
-Applicants must consent to a fingerprint background check. -Required to be at least 21 years of age in order to apply for a position that requires performing driver's license testing. -Possession of a valid driver's license with a point balance of less than 6 demerit points and no major convictions.  
Special Instructions to Applicants
On-line application is required. A series of job-related questions is included in the on-line application. DMV will not accept applications in any other format. DMV participates in E-Verify  
Optional Applicant Documents
Cover Letter
Required Applicant Documents
Contact Information
DMV Employment  
AAEEO Statement
2300 West Broad Street Richmond, VA 23220