Full Time | State College, PENNSYLVANIA | about 1 year
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End User Computing Architect - (18001476)
McKesson is in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. At McKesson Specialty Health, our products and services span the full continuum of specialty patient care. From the initial phases of a product life cycle and the distribution of specialty drugs, to fully integrated healthcare technology systems, practice management support, and ultimately to patient care in the communities where they live, we empower the community patient care delivery system by helping community practices advance the science, technology and quality of care.
We have a vision —that the long-term vibrancy of community care will be achieved through the leadership of physicians committed to clinical excellence and innovation, enabled by close collaboration with our organization and our deep clinical, operational and technological expertise. Every single McKesson employee contributes to our mission—by joining McKesson Specialty Health you act as a catalyst in a chain of events that helps millions of people all over the globe. You’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
Join our team of leaders to begin a rewarding career.
The End User Computing Architect will provide strategic leadership and support for the design, delivery, implementation and maintenance of all Endpoint Computing initiatives for the US Oncology Network.
Responsible for endpoint computing technical architecture and strategic technical direction across US Oncology.
Responsible for the daily operations of all endpoint management activities but not limited to image deployment, software deployment, patch management, and configuration management.
Hands on support for clinical desktop systems, Microsoft SCCM, and Altiris administration.
Provides technical support and technical leadership for clinical application technology projects.
Lead team in the planning and designing of end user systems that support patient care.
Be an active participant with the Architecture Review Board and Enterprise Architecture Board.
Optimizes operational excellence for desktops, laptops, and other endpoint commuting devices and software.
Coordinates all software and security updates and upgrades to the endpoint systems and makes recommendations for vendor, staff and US Oncology resources needed to ensure successful implementation.
Provides testing support to US Oncology practices to ensure endpoint software and hardware enhancements are implemented and operate reliability.
Tests all updates to images and certifies that they perform as expected and ensure changes do not negatively impact the computing environment.
Coordinates testing and implementation of desktop and laptop upgrades and images.
System problem identification and resolution and/or provides resources for resolution.
Maintains records of systems and their changes or upgrades.
Provides leadership to technical team members
Architecture and Strategic Technical Leadership:
Industry subject matter expert; influences all Endpoint Management technical decisions.
Supports Information Technology knowledge management through documenting, maintaining, and improving standards and processes in assigned areas and assisting others to do so.
Contributes to performance improvement programs to enhance and sustain endpoint security, availability, and integrity.
Provides support and maintenance in assigned area by responding to service requests and events logged in problem management and reporting system, maintaining contact with customers as needed.
Troubleshoots problems and reports operational issues to appropriate personnel.
Maintains the necessary documentation as required by standard operating procedures or security policies.
4+ years specific systems experience including 2+ years managerial experience
6+ years’ experience in desktop engineering and endpoint system management, design, architecture
3+ years’ experience in designing, building, and deploying Microsoft System Center Configuration Manager (SCCM) within a complex enterprise wide environment of 10,000+ endpoints.
3+ years’ experience in software packaging and software delivery methodologies.
Candidates should demonstrate enterprise level knowledge of endpoint management solutions, such as Altiris Notification System, Deployment Solution, Microsoft Windows Server Update Services (WSUS), BigFix, MSI Package Builder, Wise Package Studio, and other tools.
Experience in designing and deploying the Windows 10 operating system
Experience providing technical architecture and strategic technical direction
Strong knowledge across multiple scripting languages and tools such as Visual Basic, PowerShell, or Windows Management Instrumentation (WMI)
Must have strong communication and customer service skills with the ability to convey solutions to upper management.
Additional Knowledge & Skills
Healthcare knowledge and experience, preferred.
Microsoft Certifications, preferred.
4-year degree in computer science or related field or equivalent experience
General Office Demands
15% travel required
Benefits & Company Statement
McKesson believes superior performance – individual and team – that helps us drive innovations and solutions to promote better health should be recognized and rewarded. We provide a competitive compensation program to attract, retain and motivate a high-performance workforce, and it’s flexible enough to meet the different needs of our diverse employee population.
We are in the business of better health and we touch the lives of patients in virtually every aspect of healthcare. We partner with payers, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.
But we can’t do it without you. Every single McKesson employee contributes to our mission—whatever your title, whatever your role, you act as a catalyst in a chain of events that helps millions of people all over the globe. Talented, compassionate people are the future of our company—and of healthcare. At McKesson, you’ll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare. Working here is your opportunity to shape an industry that’s vital to us all.
McKesson is an equal opportunity and affirmative action employer – minorities/females/veterans/persons with disabilities.
Qualified applicants will not be disqualified from consideration for employment based upon criminal history.
No agencies please.
: United States-Texas-The Woodlands
: McKesson Specialty Health
: Jul 27, 2018
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