Front Desk Agent (PT)-Graduate Oxford

25 days

Job Summary

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Job Description


Front Desk Agent -- Graduate Oxford

Collegiate Hotel Group is seeking a Front Desk Agent to join Graduate Hotels®, Graduate Oxford. Graduate Hotels is a hotel collection targeting university-anchored markets across the country that celebrates each town's unique local culture and history.

To provide the guest with an exceptional first impression and to ensure that their overall stay is an excellent experience.

What you will be doing

  • Greets guests as they arrive
  • Check guests in and out of the hotel
  • Assist guests with making reservations
  • Reviews arrival list daily and assists in preparing and assembling welcome amenities
  • Escort VIPs to room and check them in prior to arrival
  • Attends promptly to guest needs and inquiries
  • Other duties as assigned

Requirements

Education & Experience

  • Minimum of High School education, post-high school education preferred
  • Minimum of one year in Front Desk Operations

Knowledge, Skills, and Abilities
  • In-depth knowledge of hotel Front Desk operations
  • Basic computer skills
  • Ability to communicate effectively verbally and in writing
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills

Competencies
  • Approachability
  • Interpersonal Savvy
  • Customer Focus
  • Problem Solving
  • Functional/Technical Skills
  • Integrity/Trust

Hours

Must be able to work a flexible schedule.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

About Us:

The Collegiate Hotel Group is a Division of Schulte Hospitality Group that currently manages the Graduate Hotels® portfolio. Graduate Hotels is a hand-crafted collection of hotels that reside in dynamic university-anchored towns across the country. Each hotel pays homage to the heritage of its unique town through cultural nods to the local community. Launched in 2014, there are currently 15 open and operating hotels across the U.S. and an additional 13 hotels under development slated to open by the end of 2020. Graduate Hotels is owned by Adventurous Journeys (AJ) Capital Partners, a Chicago-based vertically-integrated real estate developer, owner and operator. For more information on Graduate Hotels, please visit graduatehotels.com .

*Collegiate Hotel Group is an Equal Opportunity Employer.


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