Microsoft Dynamics CRM Systems Administrator

Albany, NEW YORK | 18 days

Job Summary

NTT Data

Job Description

Req ID: 84323 


At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here.


NTT DATA Services currently seeks a Microsoft Dynamics CRM Systems Administrator to join our team in Albany, New York (US-NY), United States (US).




  • Primary administrative support of Microsoft Dynamics CRM environment for NY State Human Services Cluster including setup, maintenance, updates, monitoring, error logs, and SQL server administration.
  • Perform application administration activities such as installation, managing security, configuration, and providing user support and training.
  • Responsible for protecting and securing all client data held by NY State to ensure against unauthorized access to and/or improper transmission of information that could result in harm to a client.
  • Maintain and administer Microsoft Dynamics CRM platform including daily monitoring, troubleshooting, and performance analysis.
  • Plan and implement patches and roll-ups.
  • Work with Product Owner to define roadmap of CRM and assist when needed with the design and development of solutions to address business needs.
  • Responsible for account management and security controls within the CRM platform and ancillary systems


Mandatory Qualifications:

  • 24 Months of Experience administering Microsoft Dynamics CRM configurations and infrastructure including setup, maintenance, updates, monitoring, and SQL server administration. 
  • 84 Months of Experience working in the Information Technology field with system administrative support of Microsoft related products.
  • 24 Months of Experience maintaining and administering Microsoft Dynamics CRM platform including daily monitoring, troubleshooting, and performance analysis.
  • Bachelor’s Degree

    This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc. or its subsidiaries.  Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered. We offer a full comprehensive benefits package that starts from your first day of employment.                                                                                


    About NTT DATA Services


    NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services.


    NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000+ professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100. Visit to learn more.


    NTT DATA, Inc. (the “Company”) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs.  The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law.  To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.




    Nearest Major Market: Albany

    Job Segment: System Administrator, Consulting, Administrative Assistant, Database, SQL, Technology, Administrative

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