Mortgage Clerk Needed- St. Paul, MN

Full Time | Saint Paul, MINNESOTA | 12 days

Job Summary

Full Time
Mortgage Clerk Needed- St. ...
Saint Paul
Kelly Services

$12,041 Average salary of similar jobs | Check Salary...

Job Description


Kelly Services is seeking a Mortgage Clerk for our financial client in St. Paul, MN. This is a full time , 4+ month temporary position paying $16.00/hr. to start. Benefits are available in the first 30 days and Monday-Friday 8am to 5pm schedule.

Description

As a DCS Customer Service Clerk, the candidate will be in daily communication with internal and/or external customers of one of the nine DCS office warehouses across the country, managing ~10M files collectively. The candidate will be responsible for communicating and maintaining a good working relationship with assigned customers, as well as handling and resolving all inquiries. Daily document review and processing is a large part of the position because it has a direct benefit to the customer. Customer Service can apply to many teams within DCS so the candidate must be willing to take on additional responsibilities other than that of which they are initially assigned, e.g. team player. When volumes are heavy, we look for the candidate to work additional hours throughout the week and/or on Saturdays.

Job Tasks

•             Maintain excellent written and verbal communication with the customer to obtain all the necessary information to complete daily tasks

•             Researches various document related questions for Document Custody Services clients to ensure the quality of the collateral review and compliance with custodial agreements

•             Lead assigned projects, identify potential issues, problem solve, and know when to escalate

•             Reviews mortgage documents, e.g.  mortgage notes, endorsements and riders, deed of trust, title policies, loan assignments, etc., for accuracy and noting exceptions on SOR

•             Data entry, generate reports, and deliver to customer

•             Labeling files, organizing carts, sorting/ filing documents, and completing inventories

•             Operating internal programs for research and activity movements of files and/or documents

•             Communicate with various levels of staff in all areas of the office to promote collaboration

•             Meet deadlines and daily production requirements

Basic Qualifications

•             Prior mortgage and/or loan experience

•             College degree or a Diploma and 2+ years work experience in financial industry

•             Ability to push, pull, and/or lift 20-30lbs, sitting for long periods (75-100% of working day), able to bend or squat, and willingness to climb step ladders up to 10 feet high

•             Solid and proven customer service skills, including written and verbal (phone or in-person)

•             Strong attention to detail, ability to meet deadlines, adapt to new processes, take direction, work independently but work with leadership and peers

•             Capacity to complete repetitive tasks daily and meet production goals, including deadlines

•             Intermediate to Advanced knowledge of Microsoft applications, including Outlook and Excel (vLookups, Pivot Tables, Charts, etc.)

In addition to working with the world’s most recognized and trusted name in staffing, Kelly employees can expect:

  • Competitive pay
  • Medical, Vision, and Dental insurance options
  • Paid holidays
  • Year-end bonus program
  • Recognition and incentive programs
  • Access to continuing education via the Kelly Learning Center

Important information: This position is recruited for by a National Kelly Services Recruiter, not your local Kelly branch. To be considered for this position, you must use the “submit now” button below to submit your resumes. If you have questions about the position, you may contact the recruiter recruiting for this position (Melody at meld187@kellyservices.com) however your resume must be received via the “submit now” button included within. If a resume is not attached, we will NOT be able to see your information.

We invite you to bookmark our Web site and encourage you to review it regularly for new opportunities worldwide: www.kellyservices.com .

Kelly Services® is a U.S.-based Fortune 500 company. With our global network of branch locations, we are uniquely positioned to provide our customers with international staffing support and our employees with diverse assignments around the world.

Kelly Services is an Equal Opportunity Employer.


Why Kelly® ?


At Kelly Services® , we work with the best. Our clients include 95 of the Fortune 100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly.


About Kelly Services®


As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people around the world and have a role in connecting thousands more with work through our global network of talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook , LinkedIn and Twitter .

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females, Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is committed to employing a diverse workforce. Equal Employment Opportunity is The Law.


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