OR Scheduling Clerk G6

Roseville, CALIFORNIA | about 1 year
This position may have expired!

Job Summary

Kaiser Permanente

$57,659 Average salary of similar jobs | Check Salary...

Job Description


The Surgery Scheduling
Coordinator is responsible for booking all elective and semi-urgent cases in
the North Valley.  Coordinate physician's schedule with clinic, OR and
other physician's.  Efficiently maintain surgery requests with updates.

Essential Functions:

- Schedule,
re-schedule and cancel surgeries for multiple service lines sometimes working
in a very fast paced environment. Develop and maintain physician Operating Room

- Maximize
operating room utilization by appropriately booking the right type of surgery
cases by priority and length of time. Open, cancel and modify physician
operating room and clinic schedules.

- Communicate
changes to the appropriate personnel and other departments.

- Rebook canceled
patients as determined by physician procedures and department policies. Must be
courteous, flexible, have a positive attitude with members, physicians, staff
and visitors/family.

- Problem -solve
issues and ability to maintain detailed records and statistics with little
direction. Submit monthly statistical reports on Excel. As needed, write
letters to members concerning surgery issues.

- Treat concerns as
opportunities to improve service and ensure appropriate outcomes occur.

- Communicate
effectively with consumers, co-workers and other departments in the medical
offices, hospital and regional offices.

- Provide requested
information as needed to all customers, internal and external; research,
investigate, and problem- solve in a self directed, empowered manner; document
and report outcomes appropriately.

- Exhibit effective
verbal and written communications skills in order to communicate effectively
with customers, coworkers and other departments in the medical offices,
hospital and throughout the California region. Work as a team member to support
the Surgery Scheduling Department. 

Basic Qualifications:

- Three years in a healthcare setting preferred.

- High school diploma.

- Advanced testing in Microsoft Word and Excel.

- Preferred experience with a computerized surgical/clinical appointment system in a position that demonstrates knowledge and skills in the following areas: PARRS and HealthConnect 

- Typing 40 WPM.

- Medical Terminology (able to pass standardized test).

Skills Testing: Medical Terminology, Typing 40 WPM, Advanced testing in Microsoft Word and Excel.

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