Patient Care Associate - 61574

Full Time | New York City, NEW YORK | 13 days

Job Summary

Full Time

$150,167 Average salary of similar jobs | Check Salary...

Job Description

About NYC Health + Hospitals

NYC Health + Hospitals | Gotham Health Cumberland Diagnostic and Treatment Center has been healing the residents of Fort Greene and the surrounding Brooklyn Community for more than a century. True to its roots as a community hospital, Cumberland prides itself on responding to local health concerns through many forms of community involvement. For example, its mobile medical van travels through local neighborhoods and provides cholesterol screening, hypertension assessments, vision tests, dental screening, nutritional counseling, HIV education and drug and alcohol treatment referrals.

Job Description

Under direct supervision of a licensed nurse or other medical practitioner, performs a variety of health-related and clerical duties involving direct relationships with patients, and is an integral member of the patient’s care team.

  • Greets patients arriving to the units, by introducing yourself with name and title. Using 2 patient identifiers to identify patient.
  • Escort patient to the exam room and prepare patient for visit by performing vital signs including height and weight, Pain, pulse ,oximetry. Complete depression screening tool, HIV, domestic violence and smoking cessation. Assist provider with visit by chaperoning and providing the necessary equipment needed for the visit.
  • Offer HIV testing to all patients age 13 to 64
  • Document all patient information and contact in the Electronic Medical Record and notify the nurse on the unit immediately for any out of range values.
  • Performs all point of care testing as ordered and document results in the EMR and log sheets as per established policy, which includes but are not limited to glucose finger stick, urine pregnancy test, HIV test, HCV, urine dipstick and document in the patient EMR.
  • Perform hearing and vision screening for age appropriate patients or as ordered.
  • Obtain peak flow readings ordered by the provider.
  • Complete pre visit planning for all scheduled patient visits except new patients
  • Performs venipuncture for blood specimens as ordered using 2 patient identifiers. Label all specimens in front of the patient while patient is in the room, verify specimen collected with requisition, accession and transport specimen to laboratory
  • Obtains or instructs patients in obtaining specimens for laboratory testing, i.e. stool, urine.
  • Prepare specimen containers, label specimens during procedures for transporting, i.e. PAP smears or pathology  specimens
  • Assist provider during examination as requested/needed, providing necessary equipment and supplies.
  • Monitor and record refrigerator temperature in the laboratory, perform and record POCT quality controls, spin specimen using a centrifuge when covering the laboratory and prepare specimen for transport.
  • Report any out of range values to the Head Nurse/Supervisor.
  • Maintain infection control standards including proper hand washing and use of standard precautions.
  • Prepare/stock exam room for examination by ensuring the rooms are adequately stocked with supplies, clean and disinfect equipment after each patient use and ensures examination room is in order for the next patient to be seen.
  • Maintain a clean and safe of work environment.
  • Assists in the performance of simple first aid, such as dressing changes, bandaging and cleansing of wounds.
  • Explain care being performed to the patient and answer any questions or concerns. Seek assistance when needed.
  • Maintain patient confidentiality and adhere to HIPPA standards and guidelines
  • Directs and escorts patients to other departments and/or facilities as needed.
  • Adheres to the National Patient Safety Goals.
  • Prepare dirty/soil instruments for transport to central sterilization as per policy.
  • Work effectively as a team member in the delivery of care and assist in the orientation of new employees.
  • Maintain inventory of the unit’s practice equipment and supplies and notify the Head Nurse/Supervisor when par levels become low.
  • Report any injuries or incidents to the Head Nurse/Supervisor immediately.
  • Reports any patient incidents or changes in condition to the care team immediately.
  • Comply with standard work created on the unit to improve the patient experience.
  • Participate in ongoing internal and external continuing education/training to enhance self-development and acquire skills needed for the changing health care environment.
  • Provide basic education to patient regarding, scheduling follow up and specialty referral appointments and reminds patient of the importance of returning for follow up and provide any additional instructions as instructed by the provider.
  • Portrays customer service characteristics conducive to working harmoniously with team members and offers excellence in patient/family customer relations.
  • Participate in quality improvement activity and Breakthrough events.
  • Access interpretation services for patient as needed or when requested.
  • Complies with organization policy on time and leave, dress/uniform code of conduct and arriving and leaving the clinical area at designated times.
  • Use safe body mechanics to assist patient in and out of a wheelchair and on or off an exam table.
  • Actively participates in Community Outreach Projects and represents the Gotham Health care network in a professional positive manner.
  • Must wear a valid identification badge and be visible above the waist at all times.
  • Responsible for maintaining BCLS, EKG and Phlebotomy certification.  
  • Must maintain flexibility within the Gotham Network including work hours and site designation.
  • Required to work at least one late night per week and Saturdays on a rotation basis.

  • Minimum Qualifications

    •  A four year high school diploma or its education equivalent, and
    • Successful completion of a NYS Department of Health prescribed training program for phlebotomy, satisfactory to the laboratory director and appropriate to the workload of the facility.
    •  Completion of a facility-based training program in the performance of basic clinical techniques and electrocardiograph.
    • Current BCLS and EKG and Phlebotomy certification.
    • 1 year of ambulatory care working experience preferred.



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