Payroll Supervisor, Duluth GA

Duluth, GEORGIA | about 2 months

Job Summary


Job Description

About WestRock
WestRock (NYSE: WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock’s 50,000 team members support customers around the world from more than 320 operating and business locations spanning North America, South America, Europe, Asia and Australia. Learn more at .


: Payroll Supervisor – Duluth, GA

The Opportunity:

The Payroll Supervisor is responsible for processing and overseeing activities and resources involved in ensuring accurate payroll processing for over 40,000 U.S and Canadian employees. The Payroll Supervisor will be responsible for all aspects of each pay cycle including, but not limited to time reporting, pay calculation, pay confirmation, reporting, and system integrations in order to ensure an accurate and timely payroll. This role will be responsible for direct supervision of a select group of employees. 

How you will impact WestRock:

Supervising and processing U.S. payroll end-to-end operations, including payroll processes and procedures, SOX controls, and consistent and accurate payroll execution

Ensure compliance, regulatory reporting and remittance, adherence to all requirements 

Serving as a subject matter expert and point of contact for escalations and various ad hoc requests

Provide guidance on the interpretations of policies and procedures and the use of the payroll system, employee self-service, and online forms; conduct payroll related training for employees and effectively communicate changes regarding the payroll system.

Mentor employees, conduct performance evaluations, counsel and provide disciplinary actions to assigned personnel, and works to facilitate individual and team development that drives positive results. 

Lead, supervise and assist in developing payroll team and ensure they are successful and are maintaining the company’s values and providing proper and professional customer service to all employees 

Plan and conduct annual performance appraisals and talent assessments of staff, recommending merits, bonuses and promotions and administering corrective actions when necessary

Enforce the use of audit tools which support the payroll process 

Identify payroll vulnerabilities and opportunities for improvement 

Responsible for continuous process improvement identified through root-cause analyses 

Ensure the confidentiality and retention of payroll information and records in accordance with established policies.

Performs all duties inherent in a management role. Ensures appropriate staff training and cross-training, reviews staff performance and recommends hiring, termination, promotions, etc. 

What you need to succeed:

Associates degree or equivalent from an accredited college or university, preferred

CPP or equivalent certification and/or experience, preferred 

Minimum of 5 years of progressive responsible experience within Payroll and Time and Attendance functions

Knowledge of full cycle, internal payroll administration, tax and accounting principles, and applicable federal, state, and local laws.

Strong communication skills and demonstrated analytical and strategic skills

Union and multi-state experience required, Canadian and/or International experience preferred 

Experience with processing large payrolls and proven ability to work in a fast-paced environment

Ability to organize, multi-task, prioritize, work under time constraints to meet critical deadlines, supervise, and train staff. 

Experience with Kronos and PeopleSoft 

Must be self-motivated and able to work in a team-oriented environment with an emphasis on total customer satisfaction

Strong proficiency with MS Excel is required, must have knowledge and expertise of advanced excel functionality (advanced formulas, linked spreadsheets, pivot tables, formatting reports in excel, charts & graphs, etc.). 

What we offer:

Corporate culture based on integrity, respect, accountability and excellence

Comprehensive training with numerous learning and development opportunities

An attractive salary reflecting skills, competencies and potential

A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of the daily work

Casual work environment

WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.  

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