Sales Consultant – Mobile Wireless - Store 839 (Olympia)

Full Time | Olympia, WASHINGTON | 3 days

Job Summary

Full Time
Sales Consultant – Mobile W...
Olympia
Best Buy

Job Description


Best Buy Mobile Wireless Sales Consultants exhibit highly proficient selling skills to confidently present customers with the best products and solutions to meet their mobile wireless needs. They are viewed as trusted advisors helping to make mobile wireless technology more functional in their customer’s lives. Additionally, the Mobile Wireless Sales Consultant keeps up with industry trends and develops in-depth knowledge of the latest mobile wireless technologies through continuous learning, self-development and by partnering with other store team members.
At Best Buy, we are obsessed with building long term relationships with our customers. Every team member should feel empowered to deliver a world-class and unique experience based on what each customer needs.
Key Responsibilities

  • Helps drive a positive customer experience by building relationships, exhibiting empathy, and providing solutions for their needs.

  • Create an exceptional mobile wireless shopping experience for customers by providing engaged, knowledgeable, personalized service.

  • Demonstrate product expertise and provide appropriate recommendations for customers.

  • Process and follow through on all steps of the sales transaction including customer contracts, warranties, and payments (cash / credit).

  • Develop, maintain and demonstrate expert, up-to-date knowledge of wireless products, accessories, pricing plans and service features.

Basic Qualifications

  • Ability to work successfully as part of a team

  • Ability to work a flexible schedule including holidays, nights and weekends

Preferred Qualifications

  • 3 months experience working in customer service, sales or related fields

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