Sales Operations Consultant - Master's Internship

Full Time | Oakland, CALIFORNIA | 2 months

Job Summary

Full Time
Kaiser Permanente

Job Description


Lay the groundwork for a dynamic future with an industry leader. At Kaiser Permanente, you'll forge lasting relationships with colleagues across the organization while enjoying the opportunity to grow your experience and hone your expertise on assignments that have real impact. Our interns have worked on everything from analyzing financial software and developing new marketing strategies, to designing mobile apps and helping clinicians improve care delivery. We want you to get the most out of your time here and will give you projects that challenge you to think freely, question thoroughly, and explore deeply.

Essential Functions:

•    Contributing to a designated project or initiative to meet a KP business objective.

•    Report development and analytics.

•    Project management - planning, execution, and measurement.

•    Learning new applications needed to complete assignments or support the execution of business objectives.

•    Job shadowing in other functional areas

•    Performing additional duties as required

Department Description:

National Sales Service is responsible for customer/consultant Audit Response Management and Customer Data Security Enablement.

Internship Project Description:

Work Scope: 2-3 Projects  

1) Support the development of a Shared Audit Response Database to include tracking of evidence of submitted responses.  

    Deliverables: Design, build and implementation of the Shared Audit Response Database    

2) Enhance and streamline CDSE and CCARM data reporting capabilities to enable reporting of impact data.   

    Deliverables: Executive Dashboard/pre-set report templates for each function, beta testing, and launch    

3) Research and conduct an assessment of CDSE's high-risk and priority request needs and develop plan in collaboration with CDSE SME departments to address high-risk issues  

    Deliverables: SBAR for standardizing and streamlining KP's contract review and negotiation protocols (to include gaps, current needs, and short and long-term resolutions)

Desired Skillset:

Required Skills: Expert Excel Skills, Data Analysis & Research Ability. Fluency in SharePoint, PowerPoint, and Project. Ability to develop project plans.   Prior management consulting experience is a plus.

Basic Qualifications:


• N/A.


• Pursuing a graduate degree or have completed a graduate program from an accredited university within the last year.

• Bachelor's degree required.

License, Certification, Registration

• N/A.

Additional Requirements:

• Aptitude to perform data and process analytics and formulating solutions.

• Working knowledge of MS Word, Excel, PowerPoint.

Preferred Qualifications:

• 3.0 GPA or above

• Advanced analytical and problem-solving skills

• Proven ability to build effective working relationships as well as strong interpersonal skills.

• Excellent verbal and written communication skills.

• Ability to learn quickly and experience producing high quality work in short periods of time.

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