Senior Systems Engineer-O365 Administrator

Req ID: 110398 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Senior Systems Engineer-O365 Administrator to join our team in Washington, District of Columbia (US-DC), United States (US).

This role is currently remote with occasional onsite presence, but will require weekly onsite presence once restrictions are lifted.

Responsibilities will include, but are not limited to:

Serves as senior member of server team with heavy client interface.

Implements, supports, and maintains the organization's systems infrastructure, including the implementation and design of hardware and software

Researches, plans and initiates system and server upgrades or decommissioning as required

Provides technical support for staff and back-end system users

Reviews and troubleshoots system error logs and user-reported errors escalated from service desk team

Manages user access to systems

Maintains server system deployed architecture, diagrams and inventory

Troubleshoots and resolves issues, provides reports and recommendations to management on an ongoing basis

Responds and troubleshoots end user issues escalated from the service desk

Responds to daily server team ticket queue and VIP escalations

Manages user endpoint (Laptop) images as well as image deployments

Manages Windows Active Directory group policy deployment to support new security standards, application deployment and issue remediation

Manages and Supports O365 tenancy and Exchange On-line

Create, configure manage, secure, and troubleshoot file, print, and web resources

Configure, administer, and troubleshoot the network infrastructure

Manage, secure, and troubleshoot servers and client computers

Configure, manage, secure, and troubleshoot active directory organizational units and group policy

Configure, secure, and troubleshoot remote access

Respond to and remediate weekly security vulnerability scan findings

After hours VIP support and off-hours project or patching work required

Create and maintain any major outage after action reports

Basic Qualifications:

Bachelor’s degree with a minimum of 10 years of relevant IT experience or 14 years of relevant IT experience in lieu of degree.

Currently active Secret clearance.

IAT Level II Baseline Certification (i.e, CCNA Security; CySA+; GICSP; GSES; Security+CE; SSCP).

Computing Environment Certification (i,e. VMware VCP).

Preferred Qualifications:

5+ Windows Server Experience

5+ Years of VMWare server and infrastructure systems

3+ Years of Microsoft Azure/Office 365 Administration

3+ years of SharePoint administration

3+ years of experience with administration of hybrid environments in an enterprise setting

3+ Cisco Networks Experience

Communication Skills both technical and business oriented ITIL Service Management

Understanding of CISCO VPN technologies

Hyper converged infrastructure experience

PowerShell scripting experience

Understanding of Backup Technologies such as Dell EMC/Avamar

Familiarity with SCCM and Security patching and vulnerability mitigation

Microsoft Certifications, such as Office 365 MCSA, MCSE

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law.