Showroom Key Holder, Palo Alto

Palo Alto, CALIFORNIA | 23 days

Job Summary

Palo Alto

$61,273 Average salary of similar jobs | Check Salary...

Job Description

About Us

MIRROR is a fit-tech startup founded by Brynn Putnam, an established leader in the NYC boutique fitness space. Our experienced team is building a hybrid hardware/software product that will bring revolutionary, personalized fitness content directly to homes across the country and the world. We’re creating a workout experience that’s not only better than existing at-home solutions, but better than boutique studio workouts. Our technology offers improved efficiency, engagement, and effectiveness, which means more time, more fun, and better results for busy people everywhere.

We currently have top tier venture backers who are passionate about the Mirror and even more excited about our long-term vision for the company. We’re an inclusive space for all identities and are committed to keeping that foundation intact as we grow. We believe in high standards beginning at the interview process and continuing as a valued member of the team. If you can’t wait to get behind our mission, we want to hear more from you!

The Role & You

Working under the direction of the Showroom Manager and Assistant Showroom Manager, the Showroom Key Holder takes on an active leadership role on the sales floor. The Showroom Key Holder acts as an expert on our product and services as well as a role model to the Showroom Guide team while selling on the floor. In addition, the Showroom Key Holder maintains Operational Excellence on the sales floor while motivating, empowering, and coaching the Showroom Guide team to achieve sales goals. Showroom Key Holder will also take on special projects that will ultimately drive the Showroom’s business.

At MIRROR, you will:

  • Function as MOD (“Manager on Duty”) if/when any member of management team is not on the premises
  • Communicate to management team on any issues that arise during the opening/closing, whether or not they are resolved
  • Assist the Showroom management in daily showroom tasks and projects
  • Share knowledge and best practices with staff
  • Maintain keys to the showroom and exert proper care and control over them
  • Responsible for the opening and/or closing of the showroom
  • Maintain opening and closing checklists and supervise Showroom Guide team in ensuring all items are completed daily
  • Work as a cohesive team with all MIRROR staff to ensure efficiency and camaraderie
  • Provide high level customer service and hospitality to Members
  • Maintain the distinct MIRROR aesthetic, appearance, atmosphere and culture
  • Responsible for additional manager system duties
  • Assist with new hire training and ongoing team training
  • Serve as a coach, providing positive and constructive feedback to the Showroom Guide team on a regular basis

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