Position at Ingram Micro
Ingram Micro is currently looking for outstanding IT candidates to join the Microsoft 365 team in Irvine, California. The team is responsible for the design, implementation, and change management of its core Office 365 communication services and policies, as well as maintaining the hybrid infrastructure required by our business footprint.
The engineer will act as a subject matter expert (SME) for our main Office 365 services
- Exchange Online (Hybrid)
- Microsoft Teams
- Office Pro Plus
The candidate has good knowledge of all Office 365 services available in enterprise licenses (Microsoft 365 E3 and E5), including Microsoft Intune and Azure Active Directory P1. Experience with tenant and data migration is a plus.
- Evaluate, design, and execute projects that leverage O365 services to empower our end-users and increase collaboration and productivity globally.
- Stay up to date with all O365 (and related on-premises) technologies. Manage change communication and training for the organization.
- Work with your peers on network requirements, operational process, identity and security best practices, to create and automate deployment and operational guides.
- Work with our endpoint management team to define policies for Microsoft Intune.
- Provide level 3 escalation support for Exchange, Teams, and Intune issues.
- 5+ years experience managing Exchange and Skype for Business (or similar unified communication tool) in an Enterprise environment.
- Some experience with Microsoft Teams administration.
- Experience in solution design, project management, change management (communication and ITIL).
- Knowledge of automation services and scripting language.
- Ability to formulate complex ideas and make them simpler to understand.
- Autonomous learner and problem solver.
- Ability to work as part of a team, and lead junior engineers.
Ingram Micro touches 80% of the technology you use every day with our focus on Technology Solutions, Cloud, and Commerce and Lifecycle Solutions. With $46 billion in revenue, we have become the world’s largest technology distributor with operations in 56 countries and more than 30,000 associates. We continue to strategically expand our global reach with 32 acquisitions since 2012. Position Summary: Designs and develops IT architecture (integrated process, applications, data and technology) solutions to business problems in alignment with the enterprise architecture direction and standards; performs technical planning, architecture development and modification of specifications; develops specifications for new products/services, applications and service offerings; assesses the compatibility and integration of products/services proposed as standards in order to ensure an integrated architecture across interdependent technologies. What you bring to the role: Recognized subject matter expert with specialized knowledge in the function. Manages large projects or processes. Limited oversight from manager. Coaches, reviews and delegates work to lower level professionals. Problems faced are difficult and often complex. Influences others regarding policies, practices and procedures. Provides solutions to a variety of advanced complex technical projects or business issues requiring state of the art technical or industry knowledge. May be the in-house expert on specific technologies or within the job function area. Complete understanding and wide application of advanced technical principles, theories and concepts in a specialized field. Possess broad knowledge of professional field and other related functions. Goals are provided to the incumbent in form of desired results. Determines and develops approach to solve functional area related issues. Possess the strongest of skills acquired through advanced training, study and experience. Four year college degree (or additional relevant experience in a related field). Minimum 8 years functional experience including a minimum of 5 years position specific experience. *This is not a complete listing of the job duties. It’s a representation of the things you will be doing, and you may not perform all of these duties. Ingram Micro Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.
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