Temporary Safety & Security Document Specialist (Open to any Mercy Corps location)

United, PENNSYLVANIA | 2 days

Job Summary

Mercy Corps

Job Description


About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.

Program / Department Summary
The Global Safety and Security Department at Mercy Corps is responsible for defining the policies, practices and guidelines that best facilitate the safety of our teams, operations and partners when implementing programs in our global offices.
General Position Summary

This position will assist and support the security department in the synchronizing, linking, organization and filing of the suite of documents used by the global security operations. At current, documents are not standardized across regions and many are not user-friendly for local modification. Key tools and templates are saved on shared drives, on our Mercy Corps Digital library and sometimes on individuals laptops. The final package of documents should be logical and orderly in its presentation, stored in one place accessible by all employees and linked back into the core guidance documents, such as the Global Field Security Manual, Global minimum standards and the security management plan template. These documents are used in our field offices in both electronic and print format.

Context: Following the board approval of our new, Global Security Policies, we are in the process of finalizing our Global Security Manual and other, written guidelines such as the Global Minimum Standards, Country Security Management Plans, the Security Focal Point (SFP) Self Training guide and on-line series of security trainings posted on the Talent Development Site.

This will be done in English. This project will then be used as a model for translated documents in other languages. The final product(s) should conform to Mercy Corps graphic standards.

Essential Job Responsibilities
Strategy & Vision

   Support our global mission with a clear presentation and filing of all security documents and tools so that they are available, easy to find and also user-friendly.

       Review (copy-edit) the following core documents.

       Global Minimum Standards

       Country SMP template,

       SFP Self-train and

       Global Security Manual

  Ensure that all annexes and documents which are cross-referenced are standard (over 50+ annexes) and hyperlinked to these core documents:

    For all security documents: Standardize fonts, format and other features so that there is a flow and easy recognition.

       Where required, sort through multiple templates currently in use in the field. Communicate with key global stakeholders team to finalize a design.

When copy-editing, ensure standardization of terminology. Develop a glossary of terms for consistency which will be posted. 

  Potential to convert these document to Wiki or other format that is most convenient for electronic use.

   Ensure documents can be easily converted for print-out.

   Where useful, suggest graphics or other editing tools that may make these easier to read and use.

Improved Filing & Archiving

       Create an archiving and organizational system for key documents to the security department at Mercy Corps. This requires coordination with the security team and Digital Library team to post for global access.

       Ensure all documents and cross-referenced materials are hyperlinked and archived within the MC Digital Library in a manner that forthcoming versions do not require multiple reposts.

       Establish a clear filing system which can be replicated when documents are translated in other, key languages.

Supervisory Responsibility



Reports Directly to: Sr.Director of Field Security

Works Directly with: Sr. Program Officer, All Global Security Management Team. Works frequently with security team members in the field for cross-checking and finalizing templates.

Knowledge and Experience

       The ideal candidate will have 2-3 years of experience working with Mercy Corps and has awareness of internal filing systems and graphic standards.

       Experience in formatting documents for use in a large, multi-cultured organization. A good sense of order and organization.

       Experience and skills in graphics, design and formatting of manuals.

       A strong eye on detail and clarity of thinking / presentation.

       Experience designing practical and effective monitoring systems, including data and database management systems.

       Strong communication skills; able to work in person and remotely with a geographically dispersed and culturally distinct teams

       Fluency in English required.

Success Factors

The successful candidate should be a strong team player, with good training, communication and diplomatic skills.  S/He should be able to facilitate complex team dynamics and achieve aims, have excellent analytical and problem-solving skills, good organizational skills and ability to work independently. We expect this person to readily pick-up the phone and proactively contact field teams when more examples or templates are required. S/he should be aware on what will / will not be useful for field teams who must translate or adapt a tool locally.

Living Conditions / Environmental Conditions

The position is home-based.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.


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