187 Publishing Jobs, Vacancies, Employment

the department. Takes ownership of customer issues and provides complete end to end issue resolution by utilizing

, Queries. • Well versed with tools and utilities like IB, XML publisher, Crystal, SQR's • Responsible

accordance with Servicing Support SLAs Prepare and release documents as requested ensuring accuracy per HCA’s

products mentioned above. Mentor, train and coach the junior DBAs in the team in isolating the issue

. * Communication Management - Creates performance and status reports for relevant stakeholders. * Risk & Issue

to drive issue resolution - communicating effectively across all levels of management across

that capture program performance Build creative newsletters to inform publishers of updates, brand guidelines

readiness (instructions, products/materials on hand, MET/3PL training, etc.) 25%- Partner with MET and issue

projects Knowledge, Skills, Abilities and Competencies: Excels at conflict/issue resolution Takes

requests (staging and intake) payroll processing and audit, security management and issue resolution